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Supply Chain, Procurement, and Logistics Management

Curated and verified byDaniel Mercer, Logistics Manager @ Starbucks
Study time: 11 hours
LanguagesEnglish · 简体中文 · Español
$16.00Lifetime access
Certificate of completionverifiable · shareable
Preview

Somehow you're out of stock and overstocked at the same time. The cheap overseas part keeps arriving late and triggering air-freight bills that erase its savings. Your distributor's orders swing far more wildly than anything real customers are doing. And the one supplier who could shut you down is two tiers deep, where nobody's looking. None of these are bad luck. They're what a supply chain does when it's run one decision at a time. This course teaches you to run it as one connected system instead. You'll learn to map your network and its flows, then work the master trade-off every choice hangs on — responsiveness against cost — across the five things that move the numbers: planning inventory, sourcing and evaluating suppliers, managing logistics, and surviving disruption. The inventory math is the real thing, taught for decisions, not exams: how much to order (EOQ), when to reorder, how much safety stock a service level actually costs, why fill rate isn't the same as service level, and how pooling stock cuts the buffer. On the buying side, you'll segment spend with the Kraljic matrix, compare suppliers on total cost of ownership rather than sticker price, and read Incoterms 2020 so you know where cost and risk change hands. Then logistics — modes, warehouses, how many distribution centers and where — and finally risk: finding the single points of failure before they find you, and building resilience you can afford. Running through all of it is one idea: the cheapest purchase, the fullest truck, the leanest local inventory can each quietly make the whole chain worse. The bullwhip effect proves it. By the end you can look at a struggling product-based supply chain, read the symptom, and reach for the right lever — and know when it's the wrong one.

Lessons

About the course creator

Daniel Mercer
Daniel Mercer
Logistics Manager @ Starbucks

Daniel Mercer is a supply chain and procurement executive with more than 12 years of experience managing sourcing, inventory, warehousing, transportation, and distribution operations for manufacturing and retail organizations. He has overseen multimillion-dollar procurement budgets, negotiated strategic supplier contracts, consolidated vendor networks, and introduced ERP, WMS, and spend-analytics systems that significantly reduced purchasing and operating costs. Daniel has led cross-functional sourcing programs, managed warehouse teams of more than 50 employees, improved on-time delivery from 85% to 98%, and raised inventory and order accuracy to more than 99%. His background also includes demand forecasting, route optimization, fleet coordination, supplier-risk management, safety compliance, and continuous-improvement initiatives. Known for combining operational leadership with data-driven decision-making, he has repeatedly improved fulfillment speed, reduced stockouts and excess inventory, strengthened supplier performance, and built more resilient end-to-end supply chains.

Reviews (9)

3.8 out of 5
  • deft_meerkat

    thx

  • eager_butterfly

    helped a lot

  • cloudy_guardian

    ottimo corso, molto chiaro

  • wily_pangolin

    спасибо, полезно

  • rugged_lemur

    Moves too fast, hard to follow.